Chastant Brothers, Inc.
PO Box 4507
214 E Pinhook Road
Lafayette, LA 70502
800-318-7454
337-234-2351
Fax: 337-232-2830
Order Policy
Visa, MasterCard and Discover are the preferred methods of
payment. A money order or fax is also acceptable and may be taken by mailing
your order to:
Chastant Brothers, Inc.
PO Box 4507
Lafayette, LA 70502
Fax: 337-232-2830
Phone in order by calling: 800-318-7454
Shipping Information
Shipping charges are calculated based on the
shipping method and shipping destination. Available shipping
methods are:
UPS Ground
UPS 2nd Day Air
UPS Next Day Air
* Alaska, Hawaii, and Foreign Orders Will Have Additional
Shipping and/or Handling Charges Added To Their Order.
The majority of our orders are shipped within 2 business days.
If for some reason your order cannot be shipped within 3 business days, you will
be notified by email as to the expected shipping date. Some items may be shipped
factory direct and these orders typically ship within 3 business days as well;
however, tracking information may not always be readily available. In such
cases, we will email the customer that the order has been shipped and that we
are awaiting tracking information. Upon shipment of an order, customers will
receive and email within 1 business day of the shipment with confirmation of the
ship date and mode of shipment.
We Thank You for Your Order and Appreciate Your Business!
Return Policy
Any order cancelled while in transit will be
subject to any applicable freight charges. Returned goods in transit and
shipping costs are the responsibility of the purchaser. Products not returned in
resalable condition and in the original undamaged package may be subject to a 5%
restocking fee. All returns must be accompanied with the original invoice. If
your shipment is damaged, notify customer service at 800-318-7454 within 48
hours for a return authorization number. Any packages returned without a return
merchandise authorization number will be refused or sent back freight collect.
All returns must be made within 14 days of the invoice date to be accepted for
full refund or exchange. Have your customer number ready when you call. Customer
service may be reached Monday through Friday, 7:30 - 5:00 CST.
Contact Customer Service
For Returns, Shipping, Price Questions or Order
Information
Phone: Mon-Fri 7:30am - 5:00pm Central Time: 800-318-7454
Online Inquiry: Click here
Contact Webmaster
Online Inquiry: Click
here
